Serving Leadership
WHAT IS SERVING LEADERSHIP?
HELPING LEADERS DEFINE WHERE THEIR ORGANIZATION IS GOING
Provide guidance to your team by answering the four fundamental questions every leader must answer:
- WHO are we?
- HOW will we operate?
- WHAT will we accomplish?
- WHY are we doing it?
Watch the video to learn how the Serving Leader Compass helps you define and communicate where your organization is going.
HIGH-PERFORMANCE CULTURE
A CULTURE THAT INSPIRES YOUR TEAM TO FOLLOW
Do you have the 6 characteristics of a high-performance culture?
- Everyone understands why their work matters.
- Values are practiced throughout the organization.
- All activities provide real value to the customer.
- People’s roles match up with their passion and capabilities.
- Teams grow and flourish without dependency on individual leaders.
- Bottom-line results and goals are achieved.
Watch the video to learn how a High-Performance Culture is the foundation for long-term success.
Our Model
SERVING LEADER COMPASS
HELPING LEADERS DEFINE WHERE THEIR ORGANIZATION IS GOING
Provide guidance to your team by answering the four fundamental questions every leader must answer:
- WHO are we?
- HOW will we operate?
- WHAT will we accomplish?
- WHY are we doing it?
Watch the video to learn how the Serving Leader Compass helps you define and communicate where your organization is going.
HIGH-PERFORMANCE CULTURE
A CULTURE THAT INSPIRES YOUR TEAM TO FOLLOW
Do you have the 6 characteristics of a high-performance culture?
- Everyone understands why their work matters.
- Values are practiced throughout the organization.
- All activities provide real value to the customer.
- People’s roles match up with their passion and capabilities.
- Teams grow and flourish without dependency on individual leaders.
- Bottom-line results and goals are achieved.
Watch the video to learn how a High-Performance Culture is the foundation for long-term success.
BOOKS
THE SERVING LEADER (2nd edition)
Five Powerful Actions to Transform Your Team, Business, and Community
If you are new to the Serving Leader Model, or desire to strengthen your understanding of The 5 Actions, this easy-to-read and engaging book is your first step. It is both a practical guide for effective leadership and a book about the personal journey of growth that real leadership requires.
CREATE A CUSTOM EDITION OF
THE SERVING LEADER
To support and enhance the adoption of the Serving Leader Model in your organization or community, a custom edition of The Serving Leader can be designed and tailored to meet your specific needs. In addition to the existing content, you will have the opportunity to add a custom forward and epilogue, and we can work with you to create a specially-designed book cover. A custom edition will provide you with an additional tool to easily distribute the core themes, messages, and principles of Serving Leadership across your organization or community.
To learn more about customizing The Serving Leader, contact John Chapman at:
j[email protected]
1.855.299.0100

TEN THOUSAND HORSES
How Leaders Harness Raw Potential for Extraordinary Results
In this inspiring story, Dr. John Stahl-Wert and Ken Jennings draw on their years of experience as consultants and chief executives to lay out a leadership model that will turn employees from dutiful drones to committed contributors. Ten Thousand Horses is the story of Matt James, a top-performing salesman who is promoted to head his division, an entirely different job than the one he was good at. His workers don’t respond to his efforts to lead them, and soon he’s on the brink of being fired. In desperation, he reaches out to his old, unorthodox mentor, who now works with wild mustang horses.
More than another compelling book on leadership, Ten Thousand Horses is a story of personal transformation. Beyond specific practices and techniques, Matt must learn a whole new way of relating to his employees, because, as he discovers, leading an engaged workforce is as much about who you are as what you do.
FREE DOWNLOADS

DELEGATION PLANNER
Empower your team, improve results, and bring balance back into your life.
Does the “buck stop with you?” Do you feel like you can’t break free from the responsibilities of leadership? Have you ever said, “If a job is going to get done right, I have to do it myself?”
If so, you need to delegate more effectively, and the Newton Institute Delegation Planner will help you. This is the same popular tool used in our executive cohorts and 1-day workshops.
CLARIFY YOUR COMPASS WORKSHEET
Define where your organization is going by answering 4 fundamental questions.
Clarify the foundations of your culture by answering the 4 fundamental questions that every leader must answer:
- WHO are we?
- HOW will we operate?
- WHAT will we accomplish?
- WHY are we doing it?
This worksheet used in our Explore the Serving Leader Model course will walk you through the process of answering these questions and clarifying where your organization is going.